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Frequently Asked Questions

Are your toys safe for children?

Yes, the safety of our toys is a top priority. We source our products from reputable manufacturers who adhere to strict safety standards. Our toys are tested for compliance with relevant safety regulations to ensure they are safe for children of the recommended age range.

Do you offer free shipping?

Yes, we offer free shipping on all orders.

How secure are your payment methods?

We prioritise the security of your transactions. We use encryption technology to safeguard your payment information and ensure that your data remains confidential throughout the process.

What is the estimated delivery time for orders?

The estimated delivery time varies depending on the States. Generally, it ranges from 7 to 14 business days.

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Can I return or exchange a toy?

Yes, we have a return and exchange policy. If you are not satisfied with your purchase, you can return it within 30 days of the purchase date, provided the toy is in its original condition and packaging.

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Can I cancel my order after I've made a purchase?

If you make a request before your order is shipped, we'll cancel it and make a full refund. If your order was already shipped, a returns process is required.